Help center for SaaS Apps,
created for you
We analyze your App through the eyes of a user to create relevant how-tos with annotated images, descriptive text and interactive step-by-step guides.
Our happy customers
Why Outsource Help Article Writing?
User-Centric Approach
Our pros write from your customer's point of view, making sure every help article is clear and helpful.
Specialized Expertise
Leave the techy, painful writing to us. Our team turns complex stuff into engaging, easy-to-read guides, free from insider jargon.
Cost-Effective Quality
Why pay more for a full-time writer? Get the best writing talent for less, avoiding beginner mistakes and keeping quality high.
What to Expect from Us
We Analyze your App
First off, we take a close look at your app or website. We search for places where users might get puzzled or stuck and identify blind spots and pain points for the user
If you want, we can even check out your competitors to get the full picture.
Requests and Recommendations
After we've explored everything, we come up with a list of Help articles for your help section.
But hey, this is all about teamwork. You can tell us if you want to change our list or add your own ideas. We're all ears and ready to make it just right for you.
We start with the articles
Once we've got our plan, we start writing. You'll get the first article in just 2-3 days. But we don't stop there.
We'll make revisions until you think it's absolutely perfect. We want you to be 100% satisfied.
Use any Help Center you want
We can write or modify docs in any platform like Intercom, Freshdesk etc.
However we highly recommend Synced.so (get 3 months free with our service!)
Why Choose us
Value for Money
You pay for what you get. No retainer costs, and no additional costs for revisions; we want you to be 100% satisfied.
Get Started Instantly.
Our team starts working from the day you subscribe to bring you instant results.
100% done-for-you Help Center
Everything from technical research to content writing to creating GIFs and interactive Demos will be done for you.
Improve upon your existing documentation in new and creative ways.
The right price for your needs
Choose a plan based on your timeline and requirement.
Standard
$1999
USD
Billed Monthly
- Submit one request at a time
- No limit on the number of requests
- Interactive Demos included
- Results delivered within two days
- Suggestions for requests by our team
- Lemonsqueezy Payments
- Notifications via Slack/Whastapp
- Continued support post-project
Express
$2999
USD
Billed Monthly
- Manage two requests concurrently
- No limit on the number of requests
- Interactive Demos included
- Results delivered a day
- Suggestions for requests by our team
- Lemonsqueezy Payments
- Notifications via Slack/Whastapp
- Continued support post-project
One Time Rush-Job
Contact Us
- Upto 100 articles
- Guaranteed delivery within deadline
- Interactive Demos included
- Suggestions for requests by our team
- Lemonsqueezy Payments
- Notifications via Slack/Whastapp
- Continued support post-project
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email or from here and we’ll get back to you as soon as we can.
- How Does Our Service Stand Out?
- Our service stands out because it offers great value for your money with no hidden fees and unlimited revisions until you're completely satisfied. We provide instant results from the moment you sign up, handling everything for your Help Center, including technical research, content writing, and creating GIFs and demos. Additionally, we creatively enhance your existing documentation.
- What are the onboarding steps to start?
- Engagement with us kicks off with a thorough discussion with you and us going through your product with the user's perspective to pinpoint the structure of the help center along with which topic to cover. This foundation allows us to craft, refine, and perfect help center content and finish them with your feedback.
- What Help Center Creation Services Do We Offer?
- Our expertise lies in creating Help Center articles with annotated images, descriptive text, and interactive step-by-step Demos.
- Do you offer Post-Completion Support?
- Our commitment to you doesn't end with the project's completion. We believe in building lasting relationships, offering continuous support, and updates to the help center content we've developed.
- Can you expedite the process?
- Yes, we offer rush jobs and one-time jobs. Please get in touch so that we can understand the need and scope of effort.
- What tools do you use and support?
- We can write or modify docs in any platform like Intercom, Freshdesk, etc.
- Are there any refunds?
- If you don't love what we do, we will refund you.
- Can you sign an NDA?
- Yes, as needed.
